Question 1

How long does it take to build my website?

Accepted Answer

Timelines depend on the package. Digital Essentials is usually ready within 5 to 7 business days. Local Presence typically takes 1 to 2 weeks, and Full Business Website runs 2 to 4 weeks once we have your content and feedback.

Question 2

What does the package include?

Accepted Answer

Every plan comes with a tailor-made, mobile-friendly website, persuasive copy written for your business, tap-to-call and WhatsApp buttons, a contact or estimate form, local SEO foundations and hands-on launch support. Digital Essentials covers up to 3 pages. Local Presence expands to 4 to 6 pages and adds Google Business Profile optimization, Search Console, Analytics, WhatsApp Business setup, a Google review QR code and professional email setup. Full Business Website goes up to 7 to 15 pages with individual service pages, a before/after gallery, advanced forms with automations, an onsite review widget, five AI-enhanced business images and three starter social posts.

Question 3

Is there a monthly fee?

Accepted Answer

The website itself is a single payment. There is no recurring charge from us unless you decide to add a Monthly Care plan, which starts at $97/month for ongoing updates, monitoring and support.

Question 4

How do payments work?

Accepted Answer

You pick your package and pay in full through a secure Stripe checkout by card. Once payment is confirmed, we send your onboarding link and start the project. Monthly Care, if selected, is charged separately.

Question 5

Are there any hidden costs?

Accepted Answer

Nothing hidden on our end. Domain, hosting, professional email and any third-party apps are billed directly by their providers and are the client's responsibility. We help you pick and configure each one. The one exception is the Complete Care plan, which fully covers those third-party costs (domain, DNS, business email and hosting) as part of the monthly fee.

Question 6

What do I need to provide?

Accepted Answer

If you already have a website or Google Business Profile, we can gather details and images from there. Otherwise, send us your business name, the services you offer, hours, service area, logo and any pictures you have. We then craft the text around what drives the best results for your field.

Question 7

What if I don't have photos of my work?

Accepted Answer

That is fine. For the Full Business Website we can use curated, industry-relevant stock images or AI-generated visuals. Most clients start with those and replace them with their own project photos over time.

Question 8

Do you write the website content for me?

Accepted Answer

Yes, copywriting is part of the package. We create headlines, service descriptions, call-to-action buttons and FAQ entries based on what works for your market. You approve everything before launch.

Question 9

How many revisions are included?

Accepted Answer

Every plan includes two organized rounds of changes before launch. On top of that, if the first version misses the mark we'll do one full redesign plus up to 2 refinement rounds to get it right. After going live, more updates can be handled through Monthly Care or a one-time update.

Question 10

Can I edit the site later?

Accepted Answer

We prefer to make edits for you so nothing breaks. Small updates and new pages can be handled through Monthly Care or a single paid update. We also keep the site secure and online.

Question 11

Do you offer ongoing maintenance?

Accepted Answer

Yes, through our Monthly Care plans. They range from Care Basic ($97/mo) for uptime, backups and small updates, up to Complete Care, which also covers domain, email and hosting costs. Middle tiers add content updates, monitoring, support and monthly content production. Standalone updates are also possible.

Question 12

Will my site be fast?

Accepted Answer

Yes. Our sites are built with lean, modern code instead of heavy drag-and-drop builders packed with plugins. That means faster loading on mobile and better performance signals for search engines.

Question 13

What SEO setup is included?

Accepted Answer

We set up the technical basics that help search engines find and understand your site: an XML sitemap, Schema.org local business markup, unique meta titles and descriptions for each page and geographic tags for your service area. Google Search Console and Google Analytics setup are part of Local Presence and Full Business Website. These are best practices, not guarantees — results depend on your market, competition and how consistently you keep the information up to date.

Question 14

Do you set up Google Business Profile?

Accepted Answer

Full Google Business Profile cleanup and optimization is part of Local Presence and Full Business Website. On Digital Essentials we link your site to your existing profile and, if you don't have one yet, we point you to how to create it. It's an important piece of local visibility.

Question 15

Do I own the website and domain?

Accepted Answer

Once the project is fully paid, the site, domain and content are yours. You are free to move to another provider whenever you want.

Question 16

What if I already have a website?

Accepted Answer

We can build a new site and take over from the old one. If you keep the same domain, visitors will simply see the new version. No need to change your web address.

Question 17

What industries do you work with?

Accepted Answer

We serve any local business that depends on nearby customers: contractors, auto repair shops, home service providers, salons, restaurants, dental clinics, fitness studios and many others.

Question 18

Do you have a phone number I can call?

Accepted Answer

WhatsApp and email are our priority channels because we can reply faster and keep everything clear. If it is urgent, you can call us at +1 508-873-8790. We may not be able to answer immediately, but we will return your call as soon as possible.

Frequently asked questions